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HOMEOWNER COMPLAINT PROCESS

Please consider communication with your neighbors, if appropriate, as a first step.  Our experience indicates that good communication often resolves issues and yields better long-term relationships.  We appreciate hearing from you through the website and/or at our monthly meetings. Thank you for caring enough to take action that improves our community!

Homeowner complaints must be submitted in writing. Please use the online form below.  If attachments are required, please email [email protected]. Postal mail is also acceptable.

The Board will not respond to or act on anonymous complaints. We will make reasonable efforts to keep the identity of a complaining owner concealed. Be advised that anonymity cannot be guaranteed if an owner requests the Board to act.

Please provide as much detail as possible. Please include a description of the alleged violation, the section of the CC&Rs or rules that owner alleges was violated, the name (if known) and address of alleged violator, the approximate date and time of the alleged violation, a photo of the alleged violation (if appropriate), names of any witness (if applicable), and any other information relevant for the Board’s review. The Board reserves the right to elect not to take action on any complaint if, in the Board’s sole discretion, there is insufficient evidence of a violation, or it is determined that there has been no actionable conduct. 

The complaining owner will not receive a follow-up from the Board about any action taken. Owner discipline is a confidential matter. Other homeowners have no right to this information.